Only a phone call away if you have any questions:
(Birmingham) 0121 516 0755
(London) 0203 892 5018

All our workshops

 

Leadership and management opportunities

Assertive Decision Making Skills 16Building Resilience 16Commercial Awareness 16Competency Based interviewing skills 16Creative and Effective Problem Solving 16Delegation for Results 16Developing Assertiveness for ResultsDeveloping Creativity and Innovation 16Developing Team Leader Skills 16Effective Communication SkillsEffective Facilitation Skills for Results 16Finance for Non financial Managers 16Focus on Time Management 16Inspirational Leadership 16Jump To Excellence – Enhancing Leadership Skills 16Leading and Managing Change & TransformationLeading and Motivating for Results 16Managing Apprentices – GEN YManaging Workplace Conflict 16Managing Difficult ConversationsNegotiation Tactics16Performance Management and Capability for Results 16Personal IMPACT and Self Awareness 16Power of Positive ThinkingPractical Use of Emotional IntelligenceProject Management 16Recruiting EXTRA Ordinary People 16Secrets to High Self-Esteem 16The Power of Neuro Linguistic Programming 16Using Transactional Analysis as a Manager 16

 

Change and transition management

Building Resilience 16Creative and Effective Problem Solving 16Leading and Managing Change & TransformationLeading and Motivating for Results 16Power of Positive ThinkingUsing Transactional Analysis as a Manager 16

 

Communication matters

Business and Repost EXCEL ence 16Conducting and Managing Meetings that get ResultsContact Centre – Making it Happen 16Create Shape and Deliver Powerful Presentations 16Developing Assertiveness for ResultsEffective Communication SkillsEffective Networking for ResultsExcellence in E mail 16Effective Facilitation Skills for Results 16Managing Difficult ConversationsReport Writing For Results 16Writing For Results 16

 

Company and team events

Commercial Awareness 16Creative and Effective Problem Solving 16Developing Creativity and Innovation 16Leading and Managing Change & TransformationOur Vision Our DirectionTeam Build Collaboration Day 16Team Building IMPACT 16

 

Conflict management

Developing Assertiveness for ResultsManaging Workplace Conflict 16Managing Difficult Conversations

 

Performance coaching and mentoring

Coaching For Success 16Developing Assertiveness for ResultsGroup Training Certificate 16Group Training Skills 16Introduction to action learning 16Mentoring in mind 16Power of Positive ThinkingPractical Training Skills 16Secrets to High Self-Esteem 16Trainers – Maximise Your Impact 16

 

Personal impact and behavioural development

360 Degree 16Developing Assertiveness for ResultsManaging Difficult ConversationsPersonal IMPACT and Self Awareness 16Practical Use of Emotional IntelligenceThe Power of Neuro Linguistic Programming 16

 

Customer service and sales zone

Advanced Selling Skills 16Centre of Service 16Essential Telesales Skills 16Outbound SALES for Results 16Retail Eyes Impact for Results 16Sales and EXTRA Ordinary IMPACT 16The Art of Service Recovery – Dealing with Customer Complaints 16The Customer Service Zone 16WHost Principles of Customer Service 16

 

Employee engagement and EVP

Building Resilience 16Competency Based interviewing skills 16Delegation for Results 16Leading and Managing Change & TransformationLeading and Motivating for Results 16Managing Difficult ConversationsRecruiting EXTRA Ordinary People 16Team Building IMPACT 16

 

Performance management

Developing Assertiveness for ResultsManaging Difficult ConversationsPerformance Management and Capability for Results 16

 

Bitesize

Bite Size Focus on time 16Bite Size Leading and Managing Change – Who Moved The Cheese 16Effective Networking for Results

 

 

Solutions are tailored to your needs; 90% practical 10% theory.

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Latest news:

  • Six myths about 70:20:10
    Date: March 18th, 2019
  • L&D challenges in 2019
    Date: January 21st, 2019
  • Birmingham: +44 (0)121 516 0755
    London: +44 (0)203 892 5018
    Mob: +44 (0)7795 463636