Only a phone call away if you have any questions:
(Birmingham) 0121 516 0755
(London) 0203 892 5018

Outbound sales for results

What is it about and what will it do?
• In such a challenging environment the ability to maximise customer contact
• within outbound situations is vital to many businesses.
• This 1 day programme will dynamically develop confidence, understanding
• and effectiveness in outbound calling.

Outline content
• What is the nature of an outbound call
• The crucial steps within an outbound call – developing confidence to make that call
• Buyer styles
• Preparation is key
• Selling yourself first – how easy do you find this
• Telephone techniques – speed tone inflection, the grabber
• Identify needs and delivering the sizzle
• Satisfy needs
• Closing
• How to handle an objection
• Follow up
• Practical tasks and exercises
• Action plans and on job evaluation

Contact us to learn more, or see PDFs of all workshops

Solutions are tailored to your needs; 90% practical 10% theory.

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  • Birmingham: +44 (0)121 516 0755
    London: +44 (0)203 892 5018
    Mob: +44 (0)7795 463636