Only a phone call away if you have any questions:
(Birmingham) 0121 516 0755
(London) 0203 892 5018

Customer service and sales zone

Customer service is to customers one of the most visible and significant aspects of organisational performance.

It is too many organisations also one of the most challenging and sometimes, even neglected area.

Customers are the life blood of any business, so in their area we deliver concepts around what customers are, what they want, how we deliver excellent customer experiences and what to do when that experience goes wrong.

In addition, we take a look at how we make our sales offering, and why customers do and don’t buy from us.

See below to view the bespoke customer service and sales zone workshops and programmes available

Solutions are tailored to your needs; 90% practical 10% theory.

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  • Birmingham: +44 (0)121 516 0755
    London: +44 (0)203 892 5018
    Mob: +44 (0)7795 463636